Most art studios run on shared Square logins, honor-system cash drawers, and unmonitored voids. RoqVox gives studio owners complete operational control, camera-matched cash logs, and zero stored card data.
Every single time the cash drawer opens without a sale, RoqVox records the cashier's unique PIN, name, and exact second to the database before firing the printer kick. Studio owners can cross-reference mysterious till shortages directly against counter surveillance cameras.
Staff cashiers cannot void sales, issue refunds, delete line items, or apply unapproved courtesy discounts without a Manager or Owner PIN. Cashiers can request a void, but the transaction remains in the audit log until a manager verifies it.
Credit card numbers never touch your register tablets or computers. RoqVox routes card-present payments directly through EMV chip and contactless readers (Helcim Smart Terminal), keeping your studio 100% PCI-compliant and out of scope for card breaches.
Pieces don't just disappear. Any stock change—breakage, supplier shipment shortages, shelf counts, or write-offs—requires a mandatory reason code and clerk attribution logged permanently to `stock_adjustments`.
Staff punch in and out using individual 4-digit PINs. Managers cannot edit their own historical shift punches or tip splits without Owner PIN authorization, preventing self-assigned overtime and tip skimming.
Counter registers automatically lock back to a full-screen PIN entry after two minutes of inactivity, ensuring curious customers or walk-ins never tamper with open tabs, cash totals, or customer records while staff are helping painters.
No. RoqVox enforces strict role-based views. Counter cashiers only see their active shift and open tickets. Financial reports, margins, supplier costs, and staff wages are strictly locked behind Manager and Owner PINs.
Returns require manager authorization and generate an auditable negative sale linked directly to the original receipt. If a drawer is short, the system shows exactly who approved the payout.
Yes. Offline sales queue securely in browser storage and sync atomically the moment your studio re-connects, keeping receipt numbers and inventory accurate.